Home | All Categories | Stores | Motors | Property | Buy |Sell
 

CATEGORIES

>> Antiques>> Art>> Baby>> Books>> Business & Industria...>> Cameras & Photo>> Cell Phones & PDAs>> Clothing, Shoes & Ac...>> Collectibles>> Computers & Networki...>> Crafts>> DVDs & Movies>> Electronics>> Entertainment Memora...>> Gift Certificates>> Real Estate

>> view all

Refer A Friend

Get 100 bids free if your referral signs up and buys 100 bids

 
 

help

Welcome to the Faljo.com Support Center. Here you will find answers to the many questions you have. It is always our pleasure to assist our valued members.

User Services
This is the place to start, here you will find links to the many free services we provide to make your experience at Faljo easy and enjoyable. Look for topics related to Selling, Buying, Searching, Listings, Feedback, and more.


New Users FAQ's                  Bidders/Buyers FAQ's                  Sellers FAQ's

There is no such thing as a Stupid question. Review our detailed list of the Most Frequently Asked Questions we receive, and the answers to all of them. You are always welcome to e-mail us your questions at Contact Us as well.

Community Forum
For more useful information visit our Community Forum. There you can find tutorials, discussions on different subjects related to online auctions, receive help from other Faljo.com members, and much more.

Suggestions
Your opinion counts, and we'd love to hear it. Feel free to contact us with any suggestions or requests you have about this site. Categories, functions, feedback, or whatever comes to mind This site was created from the suggestions of thousands of people just like you. This is YOUR community, and we want you to feel safe and comfortable here. Contact Us

Help

  1. Will my email or other information be shared with any other organizations?
  2. How do I register for the auction?
  3. Will I get emails from Faljo.com during the auction?
  4. Will the administrators of the auction be able to know which bidder has which user name?
  5. Is there a way to display my real name and not a user name?
  6. How can I change my user name?
  7. How can I change my password?
  8. How do I update my e-mail information?
  9. How do I update my PayPal information?
  10. Do I need a credit card to place a bid?
  11. How does straight bidding work?
  12. What browsers are the supported?

1. Will my email or other information be shared with any other organizations?

No, this information will be utilized by only the organization running the auction site Faljo.com. To keep you up to date on the Online Auction, Faljo.com does not share or give out its e-mail lists to any other groups. To view our Privacy Policy, feel free to click the Info link on the bottom of any Faljo.com auction page.

2. How do I register for the auction?

Click the Register link at the top of the homepage. Fill in all required fields (marked by an asterisk) and check I Agree to the Terms of Use. Once registered, you will have access to place bids and purchase auction items, and receive event updates by email. You can also feel free to access your items and your account by using the My Account and Selling or My Buying links once you have registered and signed in.

3. Will I get emails from Faljo.com during the auction?

In order to have a successful auction we need to communicate with you updates while the auction is underway. The auction emails will come from @Faljo.com so please add this e-mail address to your acceptable email list so we can avoid any spam filters.

4. Will the administrators of the auction be able to know which bidder has which user name?

Yes, the Administrator(s) will be able to identify bidders by their user name. This is important if you place a winning bid, or purchase an item.

5. Is there a way to display my real name and not a user name?

Bidders may choose to use their real names as user names. This is a choice bidders make when they register. It is your decision whether to publicly display your real name or to be anonymous.

6. How can I change my user name?

  1. Click the Login link and enter your current user name and password.
  2. Click the My Account link.
  3. Click the General and Edit Profile link.
  4. Type in a new User Name and click Save.

7. How can I change my password?

  1. Click the Login link and enter your current user name and password.
  2. Click the My Account link.
  3. Click the General and Edit Profile link.
  4. Type in and confirm a new password and click Save.

8. How do I update my email information?

  1. Click the Login link and enter your current user name and password.
  2. Click the My Account link.
  3. Click the General and Edit Profile link.
  4. Type in a new Email address and click Save.

9. How do I update my PayPal information?

If you would like to change your PayPal information for selling items.

  1. Click the Login link and enter your current user name and password.
  2. Click the My Account link.
  3. Click the General and Edit Profile link.
  4. Type in a new PayPal address and click Save.

10. Do I need a credit card to place a bid?

Yes, and you need to have a PayPal account or you can get it for FREE here. Having a PayPal account is a requirement for placing a bid or purchasing an item via buy now. If you win the item, your PayPal account will be charged for the item purchase.

12. How does straight bidding work?

Straight bidding is an easy way for you to place a bid higher than the minimum increment immediately, rather than as bidding on an item picks up. Enter the amount you would like to bid on an item, and check the Straight Bid option. The bid will be placed immediately at the amount entered. As the auction continues, you will be notified by email if you are outbid.

13. What browsers are the supported?

Using Windows XP
Internet Explorer 5.5 or higher
Firefox 1.0 or higher
Netscape 7.0 or higher
Using Windows Vista
Internet Explorer 7.0
Firefox 2.0
Mac (OS X or higher)
Safari 1.3
Netscape 7.0 or higher
Firefox 1.0 or higher

Contact Us

 

If you have any questions about the Faljo.com Bidder Community, or you would like to learn more about running online auction fundraisers with Faljo.com please don't hesitate to contact us.

  • Learn more about the Faljo.com Bidder Community
  • If you have any questions about specific auction items or for the organization holding the auction, please use the Contact Us link at the bottom of that particular organization's auction site.

 
 

Search

 

Login Area

 
Forgot Password ?
 
If you are a New User
©2012 Ebay+Swoopo, All rights are reserved.